Spendimo Support

Get in touch

Email us at [email protected] — we read everything and usually reply within two business days.

For bug reports, it helps enormously if you include:

• Your iPhone model and iOS version
• What you did, what you expected, and what happened instead
• A screenshot, if the problem is visible

Please never email financial records, passwords, or receipts — we don’t need them to help you, and your data staying yours is the whole point of Spendimo.

Quick answers

I lost my phone — is my data gone? If you had a Pro subscription with sync, no: sign in on the new phone and everything returns. Without an account or on a free account, data lived only on the device — this is by design (we can’t lose or leak what we never had), which is why the app offers free CSV export for your own backups.

How do I cancel my subscription? Subscriptions are managed by Apple: iPhone Settings → your name → Subscriptions → Spendimo. Deleting the app does not cancel a subscription. Refunds are also handled by Apple at reportaproblem.apple.com.

How do I delete my account? In the app: Settings → Account → Delete Account. This permanently erases your account and synced data from our servers — it’s immediate and irreversible. Remember to also cancel your subscription with Apple; account deletion can’t do that for you (the app reminds you and links you there).

Why isn’t there a password reset / why did my reset email not arrive? Check spam first; reset emails come from [email protected]. Still nothing? Email us.

Privacy questions

Privacy questions and data-rights requests (access, deletion, export): [email protected] — see the Privacy Policy for the full picture of what we hold (for most users: nothing).